Privacy Policy for Neumo

This Privacy Policy describes the policies of Tāne Langton ("we," "us," or "our") on the collection, use, and disclosure of your information in connection with your use of our mobile application, Neumo (the "App"). We are committed to protecting your privacy and ensuring transparency.

By using the App, you agree to the collection and use of information in accordance with this policy.

1. What Information We Collect and How

We collect information that is necessary to provide, maintain, and improve the App. This information is collected in the following ways:

a) Information You Provide to Us Directly:

Account Information: When you create a user account, we collect your email address and any other details you choose to provide (such as a username) to create and secure your account.

b) Information Collected Automatically During Use:

Usage and Activity Data: We collect information about how you interact with the App. This includes features you use, preferences you set, actions you take, and the dates and times of your activity.

Device and Analytics Data: We automatically collect information about your mobile device and your use of the App to help us understand user behavior and improve our service. This includes your device type, operating system version, anonymized IP address, and unique device identifiers for analytics purposes.

Transaction Data: When you purchase a subscription, we receive a confirmation from Apple's App Store that a purchase was made. We do not collect or have access to your personal payment information, such as your credit card number.

2. How We Use Your Information

The information we collect is used for the following specific purposes:

• To Provide and Maintain the Service: To operate the App, authenticate your account, and store your preferences and activity data.
• To Improve and Personalize the App: To analyze usage patterns, diagnose technical issues, fix bugs, and develop new features that respond to user needs.
• To Manage Your Subscription: To unlock premium features upon confirmation of your in-app purchase.
• To Communicate With You: To respond to support requests or to send important administrative messages about your account or our services.
• For Security and Legal Compliance: To prevent fraud and abuse and to adhere to our legal obligations.

3. Third-Party Data Sharing

We do not sell your personal data. We only share information with third parties who are essential for operating our service.

Google Firebase: We use Firebase, a platform from Google, for essential app functions. This includes:

• Firebase Authentication: To manage and secure user accounts.
• Firestore/Realtime Database: To store and sync your data (like preferences and activity).
• Firebase Analytics & Crashlytics: To gather anonymized analytics and crash reports to improve the App.

Any third parties we work with, including Google, are required to provide the same or equal protection of user data as stated in this Privacy Policy and as required by the App Store Guidelines. For more information, please review the Firebase Privacy Policy.

Apple: For processing in-app purchase subscriptions.

4. Data Retention and Deletion

We retain your personal information for as long as your account remains active or as necessary to provide you with our services.

You have the right to request the deletion of your account and its associated data at any time. To initiate this process, please send an email to [email protected] with the subject "Account Deletion Request."

5. Your Rights and Revoking Consent

You have the right to access the personal data we hold about you and to ask that your personal data be corrected or erased.

You may revoke your consent for our collection of your data at any time by deleting your account (as described in Section 4) and discontinuing the use of the App.

6. Security of Your Information

We are committed to protecting your data. We use commercially acceptable means and rely on the robust security infrastructure of our service provider, Google Firebase, to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Children's Privacy

The App is not intended for or directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information from our files as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date." We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us.